Founder-Led to Repeatable Engine
Challenge
The founder was closing the majority of deals and had no clear process for the first hires to follow.
What we did
Installed a repeatable sales process, discovery scripts, core KPIs, a simple weekly scorecard, and a handover plan for the first two reps. Light AI support was added for CRM hygiene and follow-up drafts only.
Results
- Founder stepped back from day-to-day selling within 90 days
- Close ratio held steady then improved as the new process took hold
- Revenue continued to grow while the founder reclaimed time




